Limousine Service Chicago and Metro Area. Wedding Services. Your Chicago Limo Company

1. General Terms:.

1.1. Upon making a reservation with Deja Vu Limousines, Inc., the client assumes a full financial liability for all guests on his/her rental, as well as any and all damage(s) inflicted on the rented limousine(s) and/or bus(es)during the time of rental.  As we may deem necessary, the following will apply:  a fee of $1000.00 for any carpet, seat, window or any other damage of the limousine; a fee of $250.00 will be applied for sanitation (e.g. excessive litter, food, spillage, and/or vomit); a fee of $15.00 will be applied for any broken glass.

1.2. Drug use is prohibited by law.  Deja Vu Limousines, Inc. will terminate the service with no refund if any illegal substance is brought onboard any of our limousines and/or buses.

1.3. Drinking alcohol under the age of 21 is illegal.  Deja Vu Limousines, Inc. will terminate the service with no refund if any under aged passengers are consuming alcoholic beverages of any kind while onboard any of our limousines and/or buses.

1.4. Smoking is absolutely prohibited in any of our limousines and/or buses.

1.5. Deja Vu Limousines, Inc. is not responsible for articles left in any of our limousines and/or buses.

1.6. Vehicles cannot be loaded beyond their seating capacity.

1.7. Deja Vu Limousines, Inc. will not be held responsible or liable if any passenger is injured while onboard our limousines and/or buses.  For instance, if the limousine and/or bus  is in motion and all passengers are not seated, or are under the influence of any substance and this results in an injury, Deja Vu Limousines, Inc. is not liable.

1.8. In the event of a blatant indiscretion on the part of the client and/or any of his guests, Deja Vu Limousines, Inc. will terminate the service without a refund.

1.9. Deja Vu Limousines, Inc. is not responsible for delayed travel time due to unforeseen weather, traffic, road conditions (e.g. unplowed roads during the winter, accidents, etc.) or any other delays that are beyond our control.

1.10. Deja Vu Limousines, Inc. is not liable in the event of a mechanical breakdown during service and will only be responsible for making up lost time on a mutually agreed date.

1.11. In the event of a mechanical breakdown, Deja Vu Limousines, Inc. reserves the right to substitute a limousine of equal or greater value.

1.12. Contract agreement must be signed in order to make a reservation for all Wedding & Prom services.

1.13. For all hourly services, different than Weddings & Proms, a credit card authorization form with rental terms & conditions must be sign for every limousine(s) and/or bus(es) that seat 14 passengers or more.

2. Rescheduling & Cancellations:.

2.1. For all point-to-point transfers, a fifteen (15) minute grace period is granted.  However, once the grace period has elapsed, waiting time charge will apply at 15 minute increments from the original pick up/drop off time. 

2.2. For all airport pick ups, a sixty (60) minute grace period is granted after the reported domestic flight arrival time and a ninety (90) grace period is granted after the reported international flight arrival time.  However, if the grace period has elapsed and the client has not contacted our office, the limousine will be dismissed and all applicable fees will be charged to the credit card used to make the reservation.

2.3. For all point-to-point transfers, extra charge will apply for each additional stop.

2.4. For all point-to-point transfers, cancellations with no penalties are accepted no later than twenty four (24) hours prior to the scheduled pick up time; otherwise a full charge will occur.

2.5. For all airport transfers, cancellations with no penalties are accepted no later than two (2) hours prior to the scheduled pick up time; otherwise a full charge will occur.

2.6. For all hourly services, cancellations with no penalties (except the deposit) are accepted no later than seven (7) days prior to the scheduled pick up time; otherwise a full charge will occur.

3. Payments:.

3.1. All deposits are NON-refundable.

3.2. A 30% NON-refundable deposit is required for all Wedding & Prom services.

3.3. A 20% NON-refundable deposit is required for all hourly services, different than Weddings & Proms, for limousines that seat 14 passengers or more.

3.4. A standard gratuity charge of 20% will be added to all services.

3.5. All services paid with a credit card require an imprint of the card as well as a signature of its owner at the beginning of the service.  Exceptions to this rule will be made only if there is a previously signed contract or a credit card authorization form on file.

3.6. In the event that your rental goes over the prearranged drop-off time, the client assumes a full financial liability for the additional hours charged. Deja Vu Limousines, Inc. reserves the right to charge the signor's credit card for the additional charge without obtaining a new authorization signature.