Limousine Service in Chicago and Metro Area. Deja Vu Limousines Your Chicago Limo Company

1. GENERAL TERMS & CONDITIONS:.

1.1. The client assumes full financial liability for any damage(s) to the limousine during the rental by him/her and/or any member(s) of his/her party:  a fee of $1000.00 will be applied for carpet, seat, window or any other damage of the vehicle, a fee of $250.00 will be applied for sanitation if necessary; a fee of $15.00 will be applied for any broken glass.

1.2. Drug use is prohibited by law. Any fines will be paid by the customer.

1.3. Smoking is not allowed in any of our limousines.

1.4. Vehicles cannot be loaded beyond their seating capacity.

1.5. In case of a blatant indiscretion on the part of the client(s) and/or any members of their party, the driver has the right to terminate the service without a refund.

1.6. Deja Vu Limousines Inc. is not responsible for delayed travel time due to unforeseen weather, traffic, road conditions (for example, unsafe road conditions in winter (i.e. not salted, accidents, etc.)), or delays beyond our control.

1.7. Deja Vu Limousines Inc. does not accept responsibility for articles left in the limousine.

1.8. Deja Vu Limousines Inc. is not liable in the event of a mechanical breakdown of the limousine(s) during service and will only be responsible for making up lost time or service at a mutually agreed date.
1.9. Deja Vu Limousines Inc. reserves the right to substitute a vehicle of equal or greater value in the event of mechanical difficulties.

1.10. For all hourly services, an additional contract agreement must be signed at the time of the reservation.

1.11. For all airport and point to point transfers:

1.11.a. Waiting time charge will be applied after the first 15 minutes of prearranged time described on the run sheet, except pick up from the airport.

1.11.b. Additional charge will be applied for all extra stops.

1.12. A 30% NON-refundable deposit is required for all Wedding and Prom hourly services.

1.13. A 20% NON-refundable deposit is required for all hourly services, different than Weddings and Proms.
1.14.A gratuity charge of 20% will be added to all services.

2. PAYMENTS:.

2.1. All deposits are NON-refundable.

2.2. Uncollected cash balances must be paid to the driver before the beginning of the service.

2.3. All services paid with a credit card require imprint of the card and signature of its owner at the beginning of the service, unless there is a previously signed contract.

2.4. Personal checks are accepted as a method of payment only if they are received in our office no later than 7 days prior to the beginning of the service.

3. RESCHEDULING & CANCELLATIONS:.

3.1. For all airport transfers, you need to cancel your reservation no later than 2 hours prior the pickup time, otherwise a full charge occurs.

3.2. For all point to point transfers, you need to cancel your reservation no later than 24 hours prior the pickup time, otherwise a full charge occurs.

3.3. For all Wedding and Prom hourly services, you need to cancel your reservation no later than 7 days prior the pickup time, otherwise a full charge occurs.

3.4. For all hourly services different than Weddings and Proms, you need to cancel your reservation no later than 48 hours prior the pickup time, otherwise a full charge occurs.